Support

Green Project - Register to become a customer

Thank you for your interest in becoming a Green Project customer!  In order to get started, you will need to fill out a few simple forms. 

Please email us at info@greenprojectinc.com to get more information. 

 

Include the following information in your email:

-Name

-Company

-Phone #

-Email

-Items you’re interested in

Green Project Inc Customer Service

Our customer service department is open from 9:00am – 5:30pm PST, Monday – Friday, excluding national holidays.

You can reach us at (626) 961-2688, extension 1.

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General Details

Shipping

We have 2 locations that we ship from: our main warehouse in Hacienda Heights, CA, and our secondary in Jessup, MD.

Cutoff for same day shipping is usually 2:00pm local warehouse time, however, we’ll do our best to ship same day.  Please call in urgent requests placed after 2:00pm.

All merchandise is shipped via UPS, FedEx, or USPS.  Unless otherwise specified, we will default to the lowest cost shipping option.

 

Order Tracking: 

Tracking #’s are listed on the Invoice and emailed to the email address we have on file. If you believe the email we have on file is incorrect, please contact your account manager.

 

Minimum Orders: 

Green Project does not charge Minimum Order fees.

 

Will Call

For your convenience, Green Project provides a will call facility for local pick-ups from the hours of 10:00am to 4:30pm.  To ensure that your items are processed in a timely manner, please place your order at least 1 hour prior to pick up. This is an estimated window for processing and could vary.  Please verify with your account manager the SO number and the amount of purchase.

 

Delivery: 

All deliveries will be arranged according to our delivery schedule.  Please contact your account manager for estimated delivery time and the minimum purchase requirements for a delivery.